Tech upskilling platform Multiverse has partnered with Age UK, the charity for older people, to launch an AI and data academy that will equip 60 team members with critical digital skills and transform how they supports millions of older people facing poverty and isolation. As the UK’s ageing population continues
Kirstie Pickering
Tech upskilling platform Multiverse has partnered with Age UK, the charity for older people, to launch an AI and data academy that will equip 60 team members with critical digital skills and transform how they supports millions of older people facing poverty and isolation.
As the UK’s ageing population continues to grow, the demand for Age UK’s services has never been higher. Nearly two million older people are currently living in poverty, often hidden from traditional support networks.
The new partnership moves beyond traditional charity operations, using technology as a force multiplier to reach more vulnerable people with its services.
The training initiative will empower the organisation to modernise their processes, secure data-led insights and adopt new technology. By strengthening digital skills across its teams, Age UK can reduce delays in live fundraising projects, identify future fundraising opportunities, and streamline critical tasks such as writing funding bids – which can take weeks of employee time to complete manually.
“Charities like Age UK deliver critical support to those in need and as the need for charity support grows, so do the demands on those delivering these services,” says Gary Eimerman, chief learning officer at Multiverse.
“To help meet these demands, Age UK is leading the way by removing digital barriers, streamlining processes and unlocking valuable time through data insights and responsible AI uses.”
Staff will be enrolled across five Multiverse training programmes, including the Level 3 programmes Data for Insights and Business Decisions and AI-Powered Productivity, which introduce learners to data and AI platforms such as Microsoft Copilot and Power BI.
The Level 4 Data Fellowship delivers training in programming, data modelling and analysis skills, while the Level 4-6 Advanced Data Fellowship will deepen technical expertise in data storage, machine learning and data flow automation.
“To address the complex challenges of poverty and isolation in an ageing population, we must be as agile and data-informed as possible,” says James Radford, strategy and transformation director at Age UK.
“That means developing data and AI capabilities across our teams to unlock insights that allow us to scale our impact and target our resources to reach more people that need our support. The digital academy is therefore a key part of our transformation strategy.”
